Privacy Policy

Last Updated: July 2, 2026

Welcome to Scoutance ("Scoutance", "we", "our", or "us"). Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, platform, and related services (collectively, the "Services").

By accessing or using Scoutance, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

  • Name
  • Email address
  • Company name
  • Billing information
  • Account credentials
  • Service preferences
  • Proposal templates and writing samples
  • Communications with our support team

Information We Collect Automatically

When you use Scoutance, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Usage activity
  • Login timestamps
  • Cookies and similar technologies

Lead & Workspace Data

Scoutance processes information necessary to deliver qualified project opportunities, including:

  • Business preferences
  • Service categories
  • Geographic preferences
  • Proposal history
  • Saved searches
  • Workspace settings

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Deliver AI-powered lead recommendations
  • Generate proposal drafts
  • Improve matching accuracy
  • Process subscriptions and payments
  • Provide customer support
  • Send important service updates
  • Improve platform performance
  • Detect fraud, abuse, and unauthorized access
  • Comply with legal obligations

3. Cookies

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember preferences
  • Measure website performance
  • Improve user experience
  • Analyze product usage

You may disable cookies through your browser, although some features may not function properly.

4. Sharing Information

We do not sell your personal information.

We may share information with trusted service providers that help us operate Scoutance, including providers for:

  • Cloud infrastructure
  • Authentication
  • Payment processing
  • Analytics
  • Customer support
  • Email delivery

These providers are contractually required to protect your information.

We may also disclose information if required by law or to protect our legal rights.

5. Data Security

We use industry-standard administrative, technical, and organizational safeguards to protect your information. While no online system can guarantee absolute security, we continuously work to safeguard your data.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide our Services
  • Maintain your account
  • Meet legal obligations
  • Resolve disputes
  • Enforce our agreements

You may request deletion of your account, subject to applicable legal requirements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your information
  • Restrict processing
  • Object to certain processing activities
  • Request data portability
  • Withdraw consent where applicable

To exercise these rights, please contact us.

8. Third-Party Services

Scoutance may integrate with third-party platforms, including CRMs, communication tools, analytics providers, payment processors, and authentication services. Your use of those services is governed by their respective privacy policies.

9. Children's Privacy

Scoutance is intended for business users and is not directed toward children under 18 years of age. We do not knowingly collect information from children.

10. International Data Transfers

Your information may be processed in countries other than your own where our service providers operate. We take appropriate safeguards to protect transferred data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last Updated" date.

12. Contact Us

If you have questions regarding this Privacy Policy, please contact us through the contact information provided on the Scoutance website or email us at hello@scoutance.com.